Why attend?
2011. The year of the client. The recession that law firms are growing out of did not result in the major price discounting frenzy in legal services that was predicted by some experts. But, with legal services deregulation about to introduce some fierce and unusual competition, no law firm knowledge manager can afford not to have their focus and their projects fully aligned with the core strategic law firm goal of competitive advantage.
Your law firm’s clients are more sophisticated, complex and demanding than ever before. Added-value services, provided by the KM department, used to be a means of standing out from your competitors but now these are written in to tenders as expected and standard. It is becoming clear that clients want to see innovation from their legal services suppliers which give them access to your firm’s key asset – knowledge – in a way that suits them, perhaps fuelled by the technological advances that your clients are now used to in their personal and other spheres.
But, all the while, you are under pressure to consider strategies such as disaggregation and outsourcing to meet your client’s other and simultaneous demands for lower fees and quicker work.
Fear not. The programme for KM Legal 2011, written in consultation with the leading thinkers in the law firm KM space, has been designed to help you tackle these challenges at a fundamental and strategic level.
Don’t miss:
- The client panel. Your chance to ask in-house counsel from BT, The FA Group (the Football Association), and public sector shared service Legal Services Lincolnshire, as well as in-house counsel expert CEO of US legal social networking forum Legal OnRamp, what do your clients really want from you – is it a killer iPad app, for instance?
- Charles Christian’s futurology session on how technology can help you add value for your clients
- Our guest speaker from the USA, the Chief Knowledge Officer of Orrick, Herrington & Sutcliffe LLP as he questions whether 2011 could spell the end for PSLs
- White & Case LLP on the relationship between KM and efficiency, with a particular focus on alternative pricing arrangements
- CMS Cameron McKenna LLP and Herbert Smith LLP talking, from their two very different perspectives, on sourcing. Bring your questions for a dedicated Q&A session
- Mills & Reeve LLP’s client focused re-engineering and disaggregation case study
- Award winning speaker Nick Davies, of The Really Great Training Company, on how YOU as a knowledge manager or a PSL are critical to your business and actually control your own influence in the firm
The only law firm KM event in the UK, with an established track record of excellent feedback over many years, KM Legal 2011 will send you away equipped with new ideas and inspiration as well as with refreshed, updated thinking to help you tackle the daunting challenges that lie ahead. Can you afford not to be there?
Past feedback
What our delegates said about the 2010 event:
- "KM Legal stands out for me as the only annual conference that is designed for and by the broader legal KM community – you get a real sense of a community coming together to share ideas and issues in an open and practical way." KM Head, Magic Circle firm
- "Very good, better than ever. Best Ark event have been to." Support Director, Magic Circle firm
- "Best ever. Client/value added services focus was especially welcome. Ideas for internal planning/analysis to improve efficiency and client focus. Good contacts including old friends and some new ones!" Carol Aldridge, Head of Knowledge Management, Burges Salmon LLP
- "I leave today feeling invigorated, with lots of helpful ideas and tips that I can implement when back at work. Lots of good ideas from hearing and seeing what others have done." Janis Law, Director of Knowledge Management, Clarke Willmott LLP
- "The content and agenda were even better than previous years. Well done! Lots of useful insights and ideas." Jessica Magnusson, Head of Knowledge Management, Baker & McKenzie
- "Excellent event. Thank you. Many key ideas and interesting points." Megan Jenkins, Head of Central KM, DLA Piper
- "Very good, pertinent content. Many thanks." Mark Collins, Head of Knowledge, Nabarro LLP
- "So many useful ideas – inspiring!" Stephen Crook, Partner, Pannone LLP
- "Lots of practical ideas & insight." Rosemary Gray, Group Head of Knowledge Management, Ogier LLP
- "Some excellent topics and speakers." Business Unit Head, Magic Circle firm
- "[Took away] some specific ideas of things to implement/investigate, some more general ideas and inspiration and some contacts." Nicola Boyce, Director of Knowledge, TLT LLP
- "Lots of information." Alicia Hardy, Professional Support Lawyer, White & Case LLP
- "Very good overall. Very good speakers." Anonymous








